Have a Question? Look here
How do I know if a case will fit my device?
Find your device model
- Open the "Settings" app on your phone.
- Scroll down and tap on "About Phone" or "About Device" (may vary depending on your device and OS version).
- Look for the "Model Number" or "Model Name" information. This will indicate your phone's specific model.
Once you have located your device model, simply select the case you would like to order, and select it from the model selection
Do your cases interfere with wireless charging or other phone functions?
No, our cases are specifically engineered to ensure they do not interfere with any phone functions. All our ultra-protective cases are wireless charging compatible, and they allow easy access to all ports, buttons, and features without hindrance.
Will the protective features make the case bulky and unattractive?
Not at all! We understand the importance of aesthetics, and our cases are thoughtfully designed to strike the perfect balance between protection and style. Our ultra-protective cases are slim, lightweight, and available in a variety of stylish designs to complement your personal taste.
How protective are your phone cases?
Our phone cases are designed with utmost protection in mind. We prioritize the safety of your device and understand the importance of shielding it from everyday accidents. Our cases are crafted using high-quality materials and advanced manufacturing techniques, providing excellent shock absorption and impact resistance. With our ultra-protective phone cases, you can feel confident knowing your device is in safe hands.
Do your cases offer full coverage protection for the phone's screen and camera?
Absolutely! We understand the vulnerability of the phone's screen and camera, which is why our cases are designed to provide full coverage protection. The raised edges around the screen and camera area act as a buffer, preventing direct contact with surfaces when the phone is placed face down or accidentally dropped.
Can your protective cases protect against water damage?
While our protective cases offer excellent resistance against everyday accidents, they are not fully waterproof. They are designed to protect against drops, scratches, and minor spills, but we recommend avoiding submerging your device in water.
Are your cases tested for durability and protection?
Yes, our phone cases undergo rigorous testing to ensure they meet the highest standards of durability and protection. We subject them to various impact tests to simulate real-life scenarios, ensuring they can withstand drops and impacts effectively. We take pride in delivering cases that have been proven to safeguard your device in the most challenging situations.
What is your shipping policy and delivery timeframe?
We provide fast and reliable shipping options. Shipping times may vary depending on your location, but we aim to deliver your order within 3 business days. You will receive a confirmation email with tracking information once your order is shipped.
How much is shipping?
Shipping is included on all orders of $25+ (US ONLY).
Prices can vary depending on location for orders under $25 and international orders (Our advanced shipping calculator will estimate these prices for you at checkout)
What if I have an issue with my Casefits phone case or need assistance with my order?
Customer satisfaction is our top priority. If you encounter any problems with your phone case or have questions about your order, our support team is here to help. Please reach out to us via email - support@casefits.com, and we'll ensure your concerns are promptly addressed.
Does Casefits offer any warranty or return policy?
Yes, we stand by the quality of our products. Casefits offers a 14-day warranty on our phone cases. If you experience any manufacturing defects or issues, please contact our support team via email - support@casefits.com , and we'll be happy to assist you with returns or replacements.
OUR MISSION
At Casefits, we embarked on a journey fueled by passion and innovation, starting off small in a quaint corner of Massachusetts. As a dedicated phone case company, our mission is to provide exceptional, stylish, and reliable phone protection to customers worldwide while making a positive impact on communities beyond borders.
Our humble beginnings remind us of the importance of staying true to our core values. We believe in creating phone cases that not only safeguard your devices but also reflect your unique style and personality. With an unwavering commitment to quality craftsmanship, we strive to deliver products that stand the test of time.
However, our purpose goes beyond designing exceptional phone cases. We are driven by a profound desire to make a meaningful difference in the lives of those less fortunate. That's why we have pledged to donate 10% of all proceeds to support the noble cause of building schools in India.
Through this initiative, we aim to empower children in underserved communities with access to education, which we believe is the key to unlocking a brighter future. By supporting education initiatives in India, we hope to foster an environment where young minds can flourish, dream big, and achieve their full potential.
Our commitment to philanthropy is an integral part of our identity. We believe that businesses should play an active role in addressing social issues and contributing positively to the global community. By choosing Casefits products, our customers become agents of positive change, making a tangible impact on the lives of countless children in India.
As we continue to grow and expand our reach, we will never lose sight of our roots. Our journey began in a small part of Massachusetts, but our vision knows no bounds. With the support of our loyal customers and partners, we aim to extend our reach, touching more lives, and creating a brighter, more equitable world.
Join us at Casefits, where each purchase is not just a phone case but a step towards a brighter tomorrow. Together, we can make a difference—one phone case, one school at a time.
Are Casefits phone cases eco-friendly?
Yes, we are conscious of our environmental impact. Our phone cases are made from environmentally friendly materials, and we prioritize sustainable practices throughout our manufacturing process.
How can I reach you guys?
The best way to reach out to our team here at casefits regarding warranties, returns, any other types of issues is by email at support@casefits.com